Terms and Conditions – ComQuik PC

Last Updated: 01-05-2025

Welcome to ComQuik PC. By visiting or purchasing from our website www.comquik.com (“Website”), you agree to these Terms and Conditions. Please read them carefully before using our services.

1. Eligibility

  • To place an order, you must be at least 18 years old or using the Website under the supervision of a parent/guardian.
  • By creating an account, you agree to provide accurate, current, and complete information.

2. Products & Services

  • We sell new computer setups, laptops, accessories, IT products, and provide repair services.
  • Product descriptions, specifications, and images on the Website are for reference only. Actual product may vary slightly.
  • Availability of products is subject to stock. If a product is unavailable after your order, we will notify you and issue a refund or replacement.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to update prices at any time without notice.
  • Payment methods include UPI, debit/credit cards, net banking, wallets, and other approved gateways.
  • Orders are processed only after successful payment confirmation.

4. Shipping & Delivery

  • We deliver across India through reliable courier/logistics partners.
  • Product will be delivered within 3 to 5 working days.
  • Shipping charges (if applicable) will be displayed during checkout.
  • Estimated delivery timelines are shown at checkout but may vary due to courier delays or unforeseen circumstances.
  • We are not responsible for delays caused by third-party courier services.

5. Order Cancellation

  • Orders can be canceled before they are shipped. Once shipped, cancellation is not possible.
  • We reserve the right to cancel an order if:
    • The product is unavailable.
    • Payment issues occur.
    • Fraudulent or suspicious activity is detected.

6. Returns & Refunds

  • Returns are accepted only if the product is defective, damaged, or incorrect at the time of delivery.
  • Customers must notify us within 7 days of delivery for return.
  • Refunds will be processed to the original payment method within 7-10 working days after approval.
  • Products must be returned in original packaging with all accessories.
  • Certain products (e.g., software, data recovery services, consumables) are non-returnable.

7. Warranties & Repairs

  • Products sold by us carry manufacturer warranty (where applicable). Warranty claims must be processed as per manufacturer policies.
  • Repair services provided by Comquik PC are done by expert technicians, but we do not guarantee data recovery unless explicitly agreed.
  • Customers must back up data before handing over devices for service.

8. User Accounts

  • You are responsible for maintaining the confidentiality of your login details.
  • Any activity under your account will be your responsibility.
  • We may suspend or terminate accounts found engaging in fraudulent, abusive, or unlawful activity.

9. Intellectual Property

  • All content on this Website (text, logos, images, product details, designs) is owned by Comquik PC.
  • No material may be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

  • We are not responsible for damages arising from Website use, delayed deliveries, product defects (beyond warranty), or third-party service interruptions.
  • Our total liability will not exceed the amount paid for the product/service in dispute.

11. Privacy Policy

Effective Date: 01/05/2025
Our website is committed to protecting your privacy in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Policy Updates We may update this policy; changes will be posted here.

a.Information We Collect Personal Data:

Name, address, email, phone number, payment details, purchase history.
Automatically Collected Data: IP address, browser type, device information, cookies, and tracking data.

b.How We Use Your Information

To process orders, deliver products, and provide customer support.
To improve our services and communicate with you about offers or updates.

c.Disclosure of Information

We do not sell or rent your personal information.
Data may be shared with third parties (e.g., payment processors, courier partners) solely to fulfill your order.

d.Security

We use industry-standard security measures to protect your data.

e.Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

f.Policy Updates

We may update this policy; changes will be posted here.

12. Governing Law & Disputes

  • These Terms are governed by the laws of India.
  • Any disputes will be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.